{"id":16805,"date":"2025-05-27T11:37:10","date_gmt":"2025-05-27T11:37:10","guid":{"rendered":"https:\/\/socialtreknepal.com\/?page_id=16805"},"modified":"2026-09-29T01:08:54","modified_gmt":"2026-09-29T01:08:54","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/socialtreknepal.com\/new\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t
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Makalu Arun Social Trek (MAST), Khandbari-7, Sankhuwasabha, Nepal (“we,” “us”) respects your privacy. This policy explains what personal information we collect, why we collect it, how we protect it and what rights you have.<\/p>

Information We Collect<\/strong><\/h2>

When you book a trek:<\/strong><\/p>

  • Your name, address, email address and phone number<\/li>
  • A copy of your passport and a passport-size photo (needed for your trekking permits)<\/li>
  • Your flight details and travel plans<\/li>
  • Your travel insurance details<\/li>
  • Dietary preferences and trekking preferences<\/li>
  • Health information you choose to share with us, used only for your safety on the trek<\/li><\/ul>

    When you use our website:<\/strong><\/h2>
    • Information you enter in our enquiry or booking forms<\/li>
    • Messages you send us by email or WhatsApp<\/li>
    • Basic technical data (browser type, pages visited), collected through cookies and [Google Analytics, if used]<\/li><\/ul>

      How We Use Your Information<\/strong><\/h2>
      • To arrange your trek: permits, transport, accommodation and your porter-guide<\/li>
      • To communicate with you before, during and after your trip<\/li>
      • To keep you safe, including in an emergency<\/li>
      • To meet legal requirements in Nepal<\/li>
      • To improve our services and website<\/li><\/ul>

        We will never sell<\/strong> your personal information. We will only send you marketing emails if you ask us to.<\/p>

        Who We Share It With<\/strong><\/h2>

        We share only what is needed, with:<\/p>

        • Government offices<\/strong> that issue trekking permits (Nepal Tourism Board \/ TIMS, national park offices, immigration)<\/li>
        • Travel providers<\/strong>: airlines, transport operators and hotels booked for you<\/li>
        • Your porter-guide<\/strong>: your name, trek details and any safety-related health information<\/li>
        • Insurance and rescue services<\/strong>, in an emergency<\/li>
        • Payment providers<\/strong>, such as your bank or card processor<\/li>
        • Authorities<\/strong>, when required by law<\/li><\/ul>

          How We Protect Your Information<\/strong><\/h2>
          • Passport copies and documents are stored securely and accessed only by MAST staff who need them.<\/li>
          • [We delete passport copies and health information within __ months after your trek ends.]<\/li>
          • [We keep booking and payment records for __ years, as required by Nepal tax law.]<\/li>
          • Please send passport copies by email or WhatsApp only to our official contacts<\/strong> listed below.<\/li>
          • Cookies and Website Tools<\/strong><\/li><\/ul>

            Our website uses cookies and third-party tools to work properly and to understand how visitors use it:<\/p>

            • Essential cookies<\/strong>: needed for forms and bookings to work<\/li>
            • [Google Analytics]<\/strong>: anonymous visitor statistics<\/li>
            • Tripadvisor reviews widget (Trustindex)<\/strong>: shows our guest reviews<\/li>
            • WhatsApp chat<\/strong>: opens WhatsApp when you click it<\/li>
            • Google Fonts<\/strong>: website text styles<\/li><\/ul>

              You can block or delete cookies in your browser settings. Some parts of the website may not work without them.<\/p>

              Your Rights<\/strong><\/h2>

              You can ask us to:<\/p>

              • See<\/strong> the personal information we hold about you<\/li>
              • Correct<\/strong> information that is wrong or incomplete<\/li>
              • Delete<\/strong> your information (unless we must keep it by law)<\/li>
              • Stop<\/strong> using your information for a particular purpose<\/li><\/ul>

                To make a request, contact us using the details below. We will reply within [30] days. If you live in the EU or UK, you may also complain to your local data protection authority.<\/p>

                Children<\/strong><\/h2>

                We do not knowingly collect information from children under 16 without a parent’s or guardian’s consent. Minors must book through a parent or guardian.<\/p>

                Changes to This Policy<\/strong><\/h2>

                We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.<\/p>

                Contact Us<\/strong><\/h2>

                Makalu Arun Social Trek (MAST)<\/strong>
                Khandbari-7, Sankhuwasabha, Koshi Province, Nepal
                Phone: +977 29562716
                Mobile: +977 9842084078 \u00b7 WhatsApp: +977 9861714199
                Email: makaluaruntreks@gmail.com<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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